Executive Certificate in SaaS, Cloud & IT Outsourcing Law

Software-as-a-Service (SaaS), cloud computing, and IT outsourcing have transformed how organisations procure and operate technology infrastructure and digital services. These arrangements create complex contractual relationships involving service providers, customers, cloud platforms, data processors, and other technology vendors. Legal and commercial risks can arise from service availability, data ownership, cybersecurity, privacy, intellectual property, subcontracting, and business continuity. SaaS and cloud contracts therefore require carefully drafted service levels, data provisions, security obligations, liability mechanisms, and exit arrangements. This subject provides a practical framework for understanding the contractual and legal issues surrounding SaaS, cloud services, and IT outsourcing. 

SaaS Agreement
End User License Agreement (EULA)
Cloud Services Agreement
IT Outsourcing Agreement

• SaaS agreements, cloud service models, subscription structures, and licensing.
•  Service-level agreements, uptime commitments, support, maintenance, and performance standards. 
•  Data ownership, privacy, cybersecurity, confidentiality, and cross-border data considerations. 
•  IT outsourcing structures, subcontracting, transition services, and business continuity. 
•  Liability, indemnities, termination, data migration, and exit management.